I just wanted to share
"I just wanted to share my thoughts about the new rewards program. For me—and probably for many other customers as well—the new way of redeeming points is not an improvement. Previously, when I reached 100 points, I would automatically receive a $10 coupon, which I could combine with another discount code. Now I can no longer combine coupons. Also, instead of receiving a 25% discount code after leaving a review, I now receive only 25 points. Honestly, I don't think these changes benefit your customers. I've been shopping on your website for years because of the convenience, the quality of your products, and the great rewards program. Because of these changes, I no longer feel motivated to leave reviews. I don't plan to stop shopping here because your products are always high quality and have great style, but I'll probably shop less often since I don't find these changes favorable. I believe that if you want to stand out from other brands, you should offer something different instead of making your rewards program similar to everyone else's, where customers receive very little in return. I'm a Gold member, and I was planning to reach the next membership level. However, these changes have significantly reduced my motivation to keep making purchases. As for the pants, I really liked them. They fit me well, and the material is excellent, as always."