We will issue a refund, excluding any shipping and handling fees, for all unused, undamaged and/or defective products returned within 30 days of purchase. All products must be returned in its original packaging and with all accessories to ensure a full credit.
Rated 3 out of 5 by None Inner soles do not provide good support
I purchased a very similar Penquin product (sneakers) from Nordstom Rack in Northern Virginia approx. six years ago and the quality of this earlier product is superior to my recent purchase. The main difference is the inner soles. The innner soles on my most recent purchase are only half the thickness of my earlier purchase and they do not provide sufficient support.
April 12, 2013